OUR COMMITMENT  
At Optimum Cleaning Co., we are committed to providing a respectful, fair, and inclusive working environment for all. As a leading provider of professional cleaning and facilities services, we recognise the value of a diverse workforce and are dedicated to upholding the human rights and dignity of every individual we work with—whether employees, clients, contractors, or members of the wider community.

This policy sets out our approach to promoting equality, celebrating diversity, and fostering an inclusive culture throughout our operations and partnerships.

 

SCOPE  
This policy applies to all Optimum Cleaning Co. employees, agency workers, contractors, suppliers and partners across all sites and functions. It governs how we treat our people, engage with our clients and manage our supply chains.

 

HUMAN RIGHTS AT WORK  
Optimum Cleaning Co. upholds the highest standards of ethical conduct and human rights, in line with the Universal Declaration of Human Rights and UK employment law. We are committed to:

• Creating safe, respectful, and dignified workplaces

• Preventing all forms of modern slavery, forced labour and child labour

• Providing fair pay, legal working hours and decent working conditions

• Supporting freedom of association and the right to collective bargaining

• Protecting the rights of vulnerable groups, including migrant workers, people with disabilities and those from underrepresented backgrounds

 

DIVERSITY & INCLUSION  
We believe that a diverse workforce reflects the communities we serve and strengthens our business. Our inclusive approach is based on:

• Equal Opportunities – Recruitment, training, and promotions are based on ability, experience and potential. We do not tolerate discrimination in any form

• Valuing Differences – We welcome people of all backgrounds, including those of different race, gender, age, religion, sexual orientation, disability and socioeconomic status

• Inclusive Workplaces – We promote a culture where all staff feel respected, supported and empowered to succeed

 

ZERO TOLERANCE FOR DISCRIMINATION OR HARASSMENT  
Optimum Cleaning Co. has a strict zero-tolerance approach to:

• Discrimination on the grounds of protected characteristics as defined under the Equality Act 2010

• Harassment or bullying, including verbal, physical, or sexual misconduct

• Victimisation of anyone who raises a concern or complaint in good faith

All allegations will be investigated promptly and confidentially, with appropriate action taken where necessary.

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RESPONSIBILITYES OF OUR PEOPLE 
Every person working with or for Optimum Cleaning Co. has a part to play in upholding this policy by:

• Treating everyone with respect, dignity and fairness

• Promoting a welcoming and inclusive environment

• Reporting any concerns around unfair treatment, discrimination or unethical practices

• Taking part in training and awareness activities provided by the company

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LEADERSHIP RESPONSIBILITY
Our leadership team is committed to:

• Embedding inclusive practices throughout the organisation

• Providing training and resources to support human rights and equality

• Setting clear expectations and leading by example

• Reviewing this policy annually to ensure ongoing relevance and compliance

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WORKING WITH SUPPLIERS & CONTRACTORS  
We expect all third parties we work with to uphold the same standards by:

• Complying with employment laws and human rights obligations

• Providing safe and inclusive working conditions

• Avoiding exploitation or discriminatory practices in their workforce

• Supporting diversity in recruitment and operations

We may conduct audits or request evidence of compliance as part of our due diligence processes.

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MONITORING & IMPROVEMENT  
To ensure the effectiveness of this policy, Optimum Cleaning Co. will:

• Monitor workplace diversity and inclusion data to identify trends and areas for improvement

• Regularly review employment practices for alignment with UK legislation and industry best practice

• Address any gaps in compliance promptly and transparently

At Optimum Cleaning Co., we are proud to promote a culture of fairness, respect and opportunity. By valuing diversity and protecting human rights, we create a stronger, more inclusive organisation that better serves our clients, supports our employees and reflects the values of the communities we operate in.

This policy will be reviewed annually and updated as needed to reflect changes in law, business operations, and best practice.

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